If your battery isn’t acting right, the charger is the best place to start. A quick check can tell you whether it’s the culprit and save you time. First, here’s what a healthy charger looks like.
How a charger should work
When your battery is charging, the light on the charger is red. When charging is complete, it turns green.
Signs your charger needs to be replaced
If your charger shows any of the following, there is likely an issue with the charger itself. Stop using it right away, and don’t plug it in again.
- The red indicator light is flashing
- The charging indicator light isn’t working
- The charger is hot to the touch
- The charger cables have exposed wiring
- The charger sparked or smells like smoke
Not sure yet? A few signs that call for more troubleshooting
The behaviors below don’t automatically mean the charger has failed. If you notice any of them, the next step is to troubleshoot the bike to find the root cause:
- The charger light stays green when it’s plugged into the bike’s battery and the battery is turned on
- The charger behaves differently when the battery is charging on the bike than when it’s off the bike
- The battery isn’t charging to 100%
Good to know
A charger should always move from a solid red light to a solid green light when charging is complete. The details depend on your model:
- S1, OG, Z1, ZX, and Z Miami: If you leave the battery plugged in for a long time, some of its charge may dissipate. The charger may turn back on and switch from green to red to top it off, then return to green. This is completely normal.
- R, RX, and S2: The battery automatically shuts off when charging is complete.
User Handbook best practices
A few simple habits from the SUPER73 User Handbook help protect your battery and charger, and keep every ride ready to go:
- Don’t store the battery empty. Never leave the battery stored with an empty charge for more than 24 hours. This prevents the battery cells from going into a deep discharge.
- Mind the 48-hour limit. Don’t leave the charger plugged into the battery for longer than 48 consecutive hours.
- Unplug when you’re done. Unplug the charger whenever it’s not in use.
For more charging tips, see our step-by-step charging guide and battery do’s and don’ts.
Need a hand? We’re here to help.
Not sure what your charger’s light is telling you? Our team can help you figure out the next step. Call us at (949) 649-4607, Monday to Friday, 7AM to 6PM PST, or visit our Contact Us page. You can also review our Warranty page to learn how your bike is covered.