Orders, Returns and Cancellation Policy

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  • What is your return/cancellation policy? plus icon minus icon
    • Bike Returns We stand by the quality of our products and do not accept returns on used or opened items.  Canceled bike orders, items refused at delivery, and unopened bike shipments are subject to ... See more
  • How do I start a return? plus icon minus icon
    • We accept returns on accessories if the item is unopened and unused. All returns must be approved. Both initial and return shipping costs are non-refundable and will be deducted from the total refu... See more
  • Am I able to process an exchange? plus icon minus icon
    • At this time, we are unable to process exchanges. You are welcome to return unused and unopened accessories for a refund in the form of the original payment. We do not accept returns or exchanges ... See more
  • Do you offer price adjustments? plus icon minus icon
    • Price Adjustment Policy We honor price adjustments on orders placed within 10 days before the start of any sale. We do not honor price adjustments on already discounted items or orders placed with ... See more
  • Can I make changes to my order? plus icon minus icon
    •   Our automated shipping process sends orders to our distribution centers to process without delay. Therefore, we are unable to make changes to any in-stock orders once it has been confirmed.  See more