Orders, Returns and Cancellation Policy

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  • What is your return/cancellation policy? plus icon minus icon
    • Bike Returns We stand by the quality of our products and do not accept returns on used or opened items.  Canceled bike orders, items refused at delivery, and unopened bike shipments are subject to ... See more
  • How do I start a return? plus icon minus icon
    • We stand by the quality of our products and do not accept returns on used or opened items.    Canceled bike orders, items that are refused at delivery, and unopened bike shipments are subject to a ... See more
  • Am I able to process an exchange? plus icon minus icon
    • At this time, we are unable to process exchanges. You are welcome to return unused and unopened accessories or apparel for a refund in the form of the original payment. We do not accept returns or... See more
  • Do you offer price adjustments? plus icon minus icon
    • Price Adjustment Policy We honor price adjustments on orders placed within 10 days before the start of any sale. We do not honor price adjustments on already discounted items or orders placed with ... See more
  • Can I make changes to my order? plus icon minus icon
    •   Our automated shipping process sends orders to our distribution centers to process without delay. Therefore, we are unable to make any modifications once it has been confirmed.  See more