We stand by the quality of our products and do not accept returns on used or opened items.
SUPER73 Bike Orders
Canceled bike orders, items that are refused at delivery, and unopened bike shipments are subject to a 15% re-stocking fee, which will be deducted from the total refunded amount at the point of return.
Proof of unopened items will need to be verified with photos and submitted to firstname.lastname@example.org. A label will be provided when the return is approved. Refunds will be issued once the item is received and inspected.
Accessories, Apparel, and Replacement Parts
We accept returns on accessories, apparel, and parts if the item is unopened and unused. We accept returns on orders placed within the US within 30 days of order delivery. Refunds will not be processed until the ordered item is inspected by SUPER73 staff. If your item is returned to us with dirt and debris (i.e., deodorant, excessive pet hair, etc.) that we can not easily clean off, your item will be returned to you and considered final sale and non-returnable.
Please ensure that items are unworn, unwashed, tags intact (when applicable), and undamaged.
To start an accessory, apparel, or replacement part return, click here.
SUPER73 is not responsible for lost or misrouted returns.