General Info

• Can I bring my SUPER73 to your Irvine, CA location for repairs?
• Where can I buy a SUPER73 bike?
• Does SUPER73 sell used/refurbished SUPER73 bikes?
• Do you offer SUPER73 test rides?
• Where is your showroom located? What are their hours?
• How do I become a SUPER73 Dealer or Distributor?

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Product Info

• Do you offer foot pegs for passenger riders?
• Height and Weight Recommendation for SUPER73 Ebikes
• Bike Warranty Information
• How fast is a SUPER73?
• What is the range on SUPER73 bikes? How long does the battery last?
• How much does a SUPER73 weigh?

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Shipping and Delivery

• What is LTL freight and why do you ship your bikes via LTL?
• Do you offer expedited shipping or delivery?
• Can I ship a SUPER73 myself or through a 3rd party shipper?
• I ordered several bikes in one order; will they ship together or separately?
• Do you offer online order pickups at your Showroom?
• I need to make changes to my delivery, but my package is already on it's way! Who do I contact?

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Orders, Returns and Cancellation Policy

• What is your return/cancellation policy?
• How do I start a return?
• Am I able to process an Exchange?
• Can I change my order? (i.e. color variant or model)
• Can I customize/modify my bike before it ships?

Payments

• Do you accept Paypal?
• Do you accept cash or checks for purchases made at your Showroom?
• Which payment methods does SUPER73 accept?
• Can I split my payment with two different credit cards?